Privacy Policy

Effective Date: 01/01/2024

1. Introduction

Welcome to Qline. At Qline, accessible at https://outbound-csr.id/ and all its subdomains, protecting the privacy of our visitors is one of our most important priorities. PT PMA AGS Development Indonesia, based at Jalan Altis Perluasan, Senteluk, Lombok Barat, Nusa Tenggara Bar. 83355, is responsible for data processing on this website. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: We may collect personal information you provide directly, such as your name, email address, phone number, and address when you register for our services or contact us.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the duration of your visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website traffic. Cookies are small text files placed on your device to remember your actions and preferences.

3. How We Use Your Information

• To Provide Services: We use your personal information to deliver the services you request, such as interactive team-building activities, CSR activities, and access to camping and glamping sites.
• To Improve Our Website: We analyze usage data to improve our website and services, ensuring a better user experience.
• To Communicate with You: We may use your contact information to send you updates, promotional materials, or respond to your inquiries.
• To Enhance User Experience: We use data collected through cookies and tracking technologies to personalize your experience and provide tailored content and advertisements.

4. How We Protect Your Information

• Security Measures: We implement advanced security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes data separation, encryption, and secure information exchange.
• Data Storage: Personal information is stored securely and is only accessible to authorized personnel. We use SSL certificates for data transmission and JWT for secure information exchange.

5. Sharing Your Information

• Third-Party Services: We may share your information with third-party service providers who assist us in operating our website or conducting our business, subject to strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or to protect our rights or the rights of others. This includes compliance with legal processes or responding to lawful requests.

6. Your Rights

• Access and Correction: You have the right to access, update, or correct your personal information. You can request these changes by contacting us directly.
• Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in those communications.
• Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations and operational requirements.

7. Cookies and Tracking Technologies

• Types of Cookies: We use both session cookies (temporary cookies that expire when you close your browser) and persistent cookies (cookies that remain on your device for a set period) to enhance your experience.
• Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. We also use web beacons for analytics and tracking purposes.

8. Consent

• Initial Consent: When you first visit our website, a notification will appear asking you to set your data processing preferences, including consent to cookies and data sharing.
• Registration and Use of Software Solutions: If you wish to use one of our software solutions or register for an account, you will be asked for consent again. Without accepting our Privacy Policy, you may not be able to register or fully use our advanced services.
• Consent to Analysis Functions: Separate consent is required to activate advanced analytics features, allowing us to gain deeper insights into your activities and provide tailored analytics.

9. Information for Children

We prioritize protecting children online and do not knowingly collect personal information from children under 13. If you believe your child has provided such information, please contact us to have it removed promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: contact@outbound-csr.id
• Phone: +62 821-3875-4656
• Address: Jalan Altis Perluasan, Senteluk, Lombok Barat, Nusa Tenggara Bar. 83355